Welcome to the premiere episode of FacDev4me! In this episode, Dr. Randy Clinch interviews Dr. Dave Manthey about Giving Effective Feedback.
Click here to view and download show notes
Resources and Links:
TOLDAS mnemonic for key aspects of feedback: http://www.kumc.edu/school-of-medicine/som-faculty-affairs-and-development-(fad)/preceptor-resources/preceptor-pearls/toldas-mnemonic-for-key-aspects-of-feedback.html
Cantillon Peter, Sargeant Joan. Giving feedback in clinical settings BMJ 2008; 337 :a1961
doi: https://doi.org/10.1136/bmj.a1961 (Link)
Kornegay JG, Kraut A, Manthey D, et al. Feedback in Medical Education: A Critical Appraisal. AEM Educ Train. 2017;1(2):98-109. Published 2017 Mar 22. doi:10.1002/ ( Link)
This is a really nice podcast and I will definitely use the TOLDAS module when I give feedback to students in the future. Really like the “show notes”. I am old school and like to print things out and keep in my binders. So, one of my suggestion is to reformat the show notes so that it can fit in 1 – 2 pages so that it can fit in one page when printing out. Great work and I am looking forward to the next episode!
I really liked Dave’s analogy: “Think of yourself as a human video recorder…” This is a great way to articulate how to be descriptive during one’s feedback to a learner. This can be challenging to educators but is one of the most important elements of effective feedback, from the learner’s perspective. How can I improve if I don’t know what it was, exactly, that I did sub-optimally?
I also appreciate Dave mentioning the importance of educators “[expecting] to have to give repetitive feedback,” and that “change in behavior takes time” (i.e., experience) to practice applying the feedback provided by the educator/supervisor. This is central to a learner applying a deliberate practice approach to improving one’s skills/expertise, which is directly relevant to our learners in healthcare settings. Rome wasn’t built in a day, as they say!
Another important aspect of feedback effectiveness is establishing a ‘culture of feedback’–that is, making an explicit expectation that feedback will occur (and when and how it will occur), so that learners and educators can more readily engage in this activity as part of their daily work.
Thanks so much for this wisdom, Dave!