In Episode 5 of FacDev4me, Dr. Randy Clinch talks with Dr. Susan Miller about being heard at the leadership table and beyond.
Click here to view and download show notes
Resources and Links:
To contact Susan Miller, email her at susan@voicetrainer.com or find her on Twitter
The Confidence Code by Katty Kay and Claire Shipman
Mehrabian’s Nonverbal Communication (first impressions)
Straw Exercise by Ingo Titze (video)
Message Mapping by Carmine Gallo